FAQ
Are my medical records secure?
Our medical center is committed to safeguarding your right to privacy. All your personal and medical information contained in your records shall be protected from unauthorized disclosure and use, including loss or destruction. All data you have provided shall be held in utmost confidentiality.
What documents are needed to claim my medical records?
When requesting for medical records, kindly see list below of requirements for claiming documents:
| MEDICAL DOCUMENT | CLAIMED BY THE PATIENT | CLAIMED BY A REPRESENTATIVE |
|---|---|---|
| MEDICAL RECORDS | 1. Valid ID | 1. Valid ID of the patient 2. Valid ID of the representative 3. Authorization from the patient (for discharged patients) |
| MEDICO-LEGAL RECORDS (Vehicular Accident, Mauling, Work-related Incidents, etc.) |
1. Valid ID 2. Police or Barangay Report (if applicable) 3. Incident Report (for work related incidents) |
1. Valid ID of the patient 2. Valid ID of the representative 3. Police or Barangay Report (if applicable) 4. Authorization from the patient (FOR DISCHARGED PATIENTS) 5. Incident Report (for work related incidents) |
| BIRTH CERTIFICATE | 1. Valid ID | 1. Valid ID of the patient 2. Valid ID of the representative 3. Authorization from the patient (for discharged patients) |
| CLINICAL ABSTRACT | 1. Valid ID | 1. Valid ID of the patient 2. Valid ID of the representative 3. Authorization from the patient (for discharged patients) |
| DISCHARGE SUMMARY | 1. Valid ID | 1. Valid ID of the patient 2. Valid ID of the representative 3. Authorization from the patient (for discharged patients) |
| OPERATIVE TECHNIQUE | 1. Valid ID | 1. Valid ID of the patient 2. Valid ID of the representative 3. Authorization from the patient (for discharged patients) |
| DEATH CERTIFICATE | 1. Valid ID of the patient 2. Valid ID of the representative |
