PATIENT RESPONSIBILITIES

What are your Responsibilities?

As a patient, you shall at all times fulfill your obligations and responsibilities regarding your medical care and personal behavior. You are therefore obliged to:

  • Patient rights
  • Provision of complete information required by hospital
  • Clarification of health problem
  • Treatment plan recommended by physician
  • Full accountability of refusing to conform to treatments
  • Settlement of financial obligations
  • Settlement of hospital dues
  • Respect of others’ rights
  • Courtesy
  • Provision of information for insurance claims and work
  • Visitation policies of hospital
  • Rules and regulations
Patient rights

Know your rights.

Provision of complete information required by hospital

Provide accurate and complete information about your present complaints/illness, hospitalization, medications, past medical history, wishes for medical care and other matters relating to your health including perceived risk in your plan of care.

Clarification of health problem

Seek clarification when necessary to fully understand your health problems and the proposed plan of care.

Treatment plan recommended by physician

Follow through on the agreed treatment plan recommended by your physician who is primarily responsible to you, the nurses or other allied medical professionals.

Full accountability of refusing to conform to treatments

Take full accountability for actions if treatment is refused or instructions given by your physician, the nurses or other medical practitioners are not followed.

Settlement of financial obligations

Ensure that financial obligations for the health care given to you be promptly settled.

Settlement of hospital dues

Give timely and accurate information regarding settling of dues and provide any additional information if requested by the hospital.

Respect of others’ rights

Consider and respect the rights of other such as other patients, medical staff and hospital personnel.

Courtesy

Practice courtesy at all times.

Provision of information for insurance claims and work

Provide accurate information for insurance claims and work with the hospital to make payment and arrangement when necessary so that others can benefit from the service provided here.

Visitation policies of hospital

Follow the visitation policies of the hospital.

Rules and regulations

Follow the rules and regulations of the hospital and avoid activities which the institutions forbid.


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Mother Teresa of Calcutta Medical Center

MTCMC is a state of the art, multi-specialty medical center in MacArthur Highway, Barangay Maimpis, City of San Fernando, Pampanga, founded on February 28, 2006. Read More

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Emergency Hotline: 860-0911
Customer Service: 861-4607 to 11
455-2128 to 29 | 455-2131 to 32

Email Us At:
email@mtcmedicalcenter.com

Visit Us At:
MacArthur Highway, Brgy. Maimpis,
San Fernando City, Pampanga

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